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Policies & Disclosures

Welcome to ByteSized Help’s official policy and terms page. This page is here to provide clear, transparent information about how we operate, what you can expect, and how we protect your experience. Below, you’ll find everything from session policies and privacy practices to pricing and disclaimers—all in one place.

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Privacy Policy

We respect your privacy. ByteSized Help only collects the information necessary to deliver services and never shares your data without consent.

 

For full details, refer to our full Privacy Policy.

Session & Scheduling Policy

  • All sessions are by appointment only.

  • Cancellations or rescheduling require at least 24 hours’ notice.

  • Late cancellations (within 24 hours) may incur a fee of 50% of the session rate.

  • No-shows are billed at 100% of the session fee.

  • Zoom is used for all remote sessions.

  • All guidance is offered as consulting—clients are responsible for their own decisions.  

 

See full details in the Session & Scheduling Policy.

In Person Policy

  • All in-person sessions are subject to approval and availability.

  • Travel fees may apply and are based on mileage.

  • Clients must provide a quiet, distraction-free workspace with Wi-Fi if needed.  

 

See full details in the In Person Policy. 

Fee Schedule

Our services are billed according to a standardized fee schedule that reflects current rates for sessions, retainer memberships, packs, travel, and add-ons. Clients are responsible for reviewing the posted rates before booking. All pricing is subject to change at any time, with or without prior notice.  Published pricing is considered accurate at the time of booking. Any customized work, travel arrangements, or additional service requests outside the standard scope may incur additional charges.

 

Full pricing details are available in the Fee Schedule.

Travel Fee Schedule

Travel fees apply for in-person meetings beyond 10 miles of ByteSized Help’s base location:

  • 0–10 miles: No charge

  • 11–20 miles: $25

  • 21–30 miles: $50

  • 31–40 miles: $75

  • 41+ miles: Custom quote

 

For full details, refer to the Fee Schedule.

Retainer Policy

  • Hours must be used within the month and do not roll over.

  • Services include any ByteFix, System Tune-Up, or Launch Planning sessions.

  • Remote retainers are Zoom-based; in-person retainers require approval.

  • Payment is due monthly and must be current to receive service.

 

See complete terms in the Retainer Policy.

Accessibility Statement

  • ByteSized Help LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to make our services, website, and communications accessible and inclusive in accordance with recognized accessibility standards.

Auto-Renewal Disclaimer

By purchasing a ByteMembership or enrolling in a ByteStarter Pack, you acknowledge and agree that your plan may be subject to automatic renewal on a recurring monthly basis. Unless canceled prior to the renewal date, your selected service will automatically renew at the current rate and under the same terms. You authorize ByteSized Help LLC to charge your designated payment method accordingly. It is your responsibility to manage or cancel your subscription before the renewal date to avoid continued charges.  No refunds will be provided for unused hours, partial months, or failure to cancel prior to the renewal date. ByteSized Help LLC reserves the right to update or modify pricing, terms, or included features with reasonable notice.

Consulting Disclaimer

All services provided by ByteSized Help LLC are delivered as professional consulting and are intended for informational and strategic purposes only. While we aim to provide accurate, practical, and helpful guidance, all decisions, implementations, and business outcomes resulting from our services are solely the responsibility of the client.

ByteSized Help LLC is not licensed to practice law, accounting, or financial advising, and nothing provided during sessions should be interpreted as legal, financial, or tax advice. Clients are encouraged to seek professional counsel in those respective fields where applicable.

By engaging with ByteSized Help LLC, clients acknowledge and agree that any actions taken based on our consulting are done at their own discretion and risk. ByteSized Help LLC and its representatives shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of any information, recommendations, or strategies shared.

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